|Organisation/s submitting example:||Stockport Children and Young People Service|
|Local authority/local area:||Stockport Borough Council|
The introduction of a monthly audit process and Team Around the Child (TAC) Reflective Case Summaries, through which Team Managers routinely map the journey of children within Social Care, in discussion with the case holder within a reflective learning environment. The process has added immense value to our local understanding and evidence of social work practice, on a case level, practitioner level and whole Social Care Service level. The process is enshrined within a wider Social Care Quality Assurance and Improvement Framework. It is supported by a number of processes designed to complement the audit process and further develop local learning. These are notably, Social Care Thematic Reviews, Records Compliance audit, Work Shadowing Programme and a series of innovative Service User Engagement activities.
Context and rationale
The 2012 Ofsted Announced Inspection of Safeguarding and Looked After Children identified a gap in Stockport’s Social Care quality assurance systems:
A framework for performance management within children’s social care is established which includes supervision and case file auditing. However more work is needed to ensure that team managers are fully engaged in the quality auditing process and to provide evidence that remedial action is being taken where this is identified within individual audits.
In response to the inspection, together with Stockport Children's Social Care Service’s commitment to provide high quality social work practice, it was identified that the Quality Assurance and Improvement Framework for the Social Care service should be revised in line with national best practice.
The framework supports the effective delivery of improvements to safeguarding and child protection practice in Stockport. The Introduction of the Stockport Journey of the Child Monthly Audit tool and TAC Reflective Case Summaries within a larger Social Care Quality Assurance and Improvement Framework can be found at:
The framework is driven by the following principles:
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